MyChart

Sign Up for MyChart

MyChart is a free, secure online portal that gives you access to your HAVEN Free Clinic health information anytime, anywhere. View your upcoming visits, message your care team, see test results, and request refills.

To get started, you'll need an activation code. You can receive one during your next visit, from your after-visit summary, or by requesting one at the front desk.

Urgent Medical Matters

MyChart should only be used for non-urgent medical matters. If you are experiencing a medical emergency, please call 911 immediately.

With MyChart You Can...

From a phone, tablet, or computer. No app required.

Communicate With Your Provider

Send and receive secure messages directly with your care team.

See Your Upcoming Visits

View your scheduled appointments and visit history in one place.

Ask About an Appointment

Message us about scheduling. HAVEN visits are booked by phone, not through the portal.

Request Medical Records

Access and download your medical records and visit summaries.

Request Prescription Refills

Submit refill requests for your current prescriptions.

Access Your Test Results

View lab results and test reports as soon as they become available.

View Allergies & Medications

Keep track of your allergy information and current medications.

Update Personal Information

Keep your contact details, insurance, and preferences up to date.

Resources

MyChart FAQ (YNHH)Free Care Application Forms What to Expect at a Visit

Proxy Access

Need to manage a family member's health information? MyChart proxy access allows you to view and manage records for your children, elderly parents, or other dependents.

To set up proxy access, please visit the front desk during your next appointment or contact the clinic by calling and leaving a voicemail. You will need to complete an authorization form. Please allow at least 48 hours for a return call.

Contact the Clinic

Frequently Asked Questions

Have questions about MyChart? Find answers to common questions below. For anything else, please contact us.

Yes. MyChart is a completely free service offered to all HAVEN Free Clinic patients. There are no fees or charges to create or use your account.

After logging in, go to the Medications section of MyChart and select the prescription you need refilled, then follow the prompts. Check with your pharmacy first, though — if a refill is already authorized they can fill it immediately. Allow 3 to 5 business days for your care team to review a request, the same window as calling us, and see our Medication Access page for the full process.

Yes. MyChart uses industry-standard encryption and security protocols to protect your personal health information. All communications within the portal are private and attached to your account only.

HAVEN appointments are managed by phone, not through the portal. If you can't make one, let us know as soon as possible by replying to the automated appointment reminder you receive, or by calling the clinic at (203) 200-0673. Notifying us in advance lets us offer your slot to another patient. No-showing 3 or more consecutive appointments without notice means we will be unable to reschedule future visits. See the Visitor Guide for our full no-show policy.

No. MyChart should only be used for non-urgent medical matters. If you are experiencing a medical emergency, please call 911 immediately. For urgent but non-emergency questions, call the clinic directly.

MyChart Mobile App

Take your health information with you wherever you go. TheMyChart mobile app gives you the same features as the web portal, optimized for your phone or tablet.

Download on theApp Store

Get it onGoogle Play

MyChart

Your health, your way